About us

Quality Service Company, LLC is a locally owned and operated HVAC company in Florence, providing 24/7 emergency HVAC service in Florence and eco-friendly HVAC systems in South Carolina. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC.
Our Mission Statement is, “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” We believe in always doing the right thing for our customers and our employees. We believe in having pride in the products we provide, that teamwork is the source of our strength, and in upholding the highest level of confidentiality for our customers. We offer affordable HVAC repair in Florence, SC, and are recognized as Florence heating and cooling specialists providing premium service throughout the Pee Dee region.