Emergency HVAC repair in Florence, SC
No cooling in July or no heat in January is hard on a household. Our dispatch runs 24/7.
Serving the Pee Dee since 2003
SC #M112570
BBB Accredited
Authorized Ruud and Trane dealer
Generac and Cummins generators
Quality Service Company, LLC does emergency HVAC repair for homes in Florence, SC and the Pee Dee. We have 24/7 dispatch for air conditioning and heating. Call (843) 920-2004 and tell us what the system is doing.
Is it an AC or heating emergency?
Call us if you notice any of these:
- The system won’t turn on at all.
- It’s running but blowing warm air in summer or cold air in winter.
- You see ice on the refrigerant lines or the indoor coil.
- You hear grinding, screeching or banging.
- You smell burning or gas. Leave the house, call your gas company first, then call us.
What happens when you call?
- You call (843) 920-2004 and tell us what the system is doing.
- Our dispatch sends a technician to your home.
- Your tech finds the cause, such as a failed capacitor, a refrigerant leak or a coil problem. Then your tech tells you why it happened, in plain words.
- Any repair gets a quote before work starts.
- The repair starts only after you approve it.
Common questions
Do you charge more after hours?
Best and Fantastic HVAC members have diagnostic and after-hours fees waived; Better members do not. Your tech still quotes any repair before starting, so you can decide before work begins.
What if it needs to be replaced?
If a repair no longer makes sense, your tech will say so and explain why. Then you choose the option that fits your home and your budget.
How hard does Florence weather work your system?
Florence averages about 70 days a year at 90 degrees or higher. A normal July brings highs near 92 and lows near 72.
Florence Regional Airport hit 100 degrees on July 5 and July 8, 2026. A house with no cooling on days like that is hard on babies and older parents.
Florence averages about 40 nights a year at 32 degrees or lower. Winter 2025-26 brought seven nights at 20 or lower, and 8 degrees on February 2, 2026. If the heat quits on a night like that, it counts as an emergency.
Hurricane Matthew dropped 11.74 inches of rain on the Florence airport in one day in 2016. Before a storm, Trane advises turning the AC off at the thermostat and the breaker.
After a storm, don’t restart a unit that sat in floodwater. Trane advises an inspection after flooding, so call us to check it first. Storm and outage prep