
Water treatment for homes in Florence, SC and the Pee Dee
Find out what is in your water, then choose a system that fits it.
Serving the Pee Dee since 2003
SC #M112570
BBB Accredited
Authorized Ruud and Trane dealer
Generac and Cummins generators
Quality Service Company, LLC installs water treatment systems for homes in Florence, SC and the Pee Dee region. That includes water softeners, Halo whole-home systems and water testing.
City of Florence water is about 60% groundwater wells and 40% Pee Dee River water, per the city’s 2024 water quality report. We test first. Then your tech explains what is in your water and what your options are.



What is in Florence city water?
The City of Florence’s 2024 water quality report flags no violations. Here is what it lists:
- Source. About 60% comes from groundwater wells and 40% from the Pee Dee River.
- Chlorine. The city uses it to disinfect the water, at an average of 0.87 ppm. No chloramine is reported.
- Fluoride. 1.25 ppm, added by the city.
- Lead and copper. The system tested under the action levels for both.
- Disinfection byproducts. These average under their limits: TTHM 74 ppb against 80, HAA5 18 ppb against 60.
The report shows no figures for hardness, iron or PFAS. Your tech will test your tap water and explain what the test covers.
In the City of Florence, 46.7% of homes were built before 1980 (Census ACS 2020-2024). In an older home, your tech will check the pipes as well as the water.
Private wells. If you are on a well, the city’s report does not cover your water. A test shows what is in it.
What are my water treatment options?
- Halo whole-home systemsA system installed where water enters your house. It treats the water for every tap.
- Water softenersMade for hard water, the kind that leaves spots and scale on fixtures.
- Water testing — Find out what is in your water before you choose any equipment.
Why test before you buy?
A softener and a whole-home system solve different problems. Florence’s 2024 report shows no hardness or iron figures, so a test at your tap fills that gap.
Your tech will explain the results in plain words. Your options can include a softener, a Halo system, or no equipment at all.
Common questions
Is Florence tap water safe?
The City of Florence’s 2024 water quality report flags no violations. Lead tested at 1.1 ppb at the 90th percentile, and no sites were over the action level. Home treatment is about taste, smell and what reaches your fixtures. Your tech can test your tap and explain the results.
Which is better, Halo or a softener?
The better choice depends on what is in your water. A softener is made for hard water, the kind that leaves spots and scale. Halo is a whole-home system installed where water enters the house. Your tech will test first and tell you which fits, if either.
Does a softener make water taste salty?
A softener set up for your water should not make it taste salty. For reference, the City of Florence’s 2024 report lists sodium in city water at 26.0 ppm. If taste is your main concern, filtration is usually the better fit. Your tech will test and explain the options.
How long does installation take?
Install time depends on the system and your plumbing. A whole-home system connects where water enters the house, so your tech looks at that spot first.


