A technician works on wiring inside an outdoor condenser.

Heating installation and replacement in Florence, SC

Furnaces, heat pumps and gas packs for Pee Dee homes.

Serving the Pee Dee since 2003

SC #M112570

BBB Accredited

Authorized Ruud and Trane dealer

Generac and Cummins generators

Quality Service Company, LLC handles heating installation and replacement in Florence, SC and the Pee Dee. We install furnaces, heat pumps and gas packs. Your tech helps you pick the one that fits your home.

Winters here are short but real. Heating runs from November through March. In a normal year, 40 nights drop to 32 degrees or lower (NOAA 1991–2020 normals, Florence Regional Airport).

Winter 2025–26 brought seven nights at 20 degrees or lower in Florence. The coldest was 8 degrees on February 2, 2026.

A system that sat idle all fall has to carry the house on nights like that. Those nights are hardest on a newborn or an older parent.

How do you know it’s time to replace your heating?

  • The system is 15 years old or more.
  • It takes a long time to warm the house, or some rooms never get there.
  • You’ve needed a repair each of the last two winters.
  • Your winter bills are rising faster than your rates.
  • You smell burning, or the flame looks yellow instead of blue. Call (843) 920-2004 now.
  • You smell gas. Leave the house first. Then call 911 or your gas company from outside. Call us after that.

Heat pump, furnace or gas pack: which fits your home?

Florence needs about as much heating as cooling. NOAA normals show 2,334 heating degree days a year and 2,257 cooling degree days. That’s why a heat pump, one system for both, fits many homes here.

  • Heat pump. Heats and cools in one system, on electricity. Florence averages 3.2 nights a year at 20 degrees or lower. A heat pump with backup heat covers those nights.
  • Gas furnace. An option if your home has natural gas. Dominion Energy South Carolina serves parts of Florence County.
  • Gas pack. Gas heat and electric cooling in one outdoor unit.
  • Dual fuel. A heat pump for most days, with a gas furnace for the coldest nights.

Your tech will explain the trade-offs for your house. You’ll get a quote for each option before any work starts.

We’re an authorized Ruud and Trane dealer for HVAC, with 40+ technicians and 24/7 dispatch.

What happens when you replace your heating?

  1. Your tech visits to measure the home and check the ductwork and fuel supply.
  2. You get a quote for each option before any work starts.
  3. Permits, where the county or city requires one.
  4. Our technicians install the new system.
  5. Your tech walks you through the new system and how to run it.

Common heating questions

Heat pump or furnace?

For many Florence homes, a heat pump is the better fit, because heating and cooling needs here are about the same size. A gas furnace or dual-fuel system is worth a look if you have gas service. It gives strong heat on the coldest nights, like the 8-degree low on February 2, 2026. Your tech will compare both.

Can you replace heating and cooling at the same time?

Yes, Quality Service Company can replace heating and cooling in the same job. A heat pump or gas pack does both in one unit. With a gas furnace, your tech can quote heating alone and both together. You compare before any work starts. That helps most when both are near the end of their life.

Your install advisors

Gene or Dwight will visit, scan your home and give you options in writing.

We also handle…

Plumbing

Leaks, drains, sewer lines and water heaters.

Electrical

Panel and service upgrades, and circuit repairs.

Generators

Generator installation, repair and maintenance.

What neighbors say

4.9 out of 5 from 1,139 Google reviews

★★★★★

John is one of our technicians that comes out to service our heat pump, and he did a great job as usual!!! Highly recommended!!

Michael M. · Google

★★★★★

I honestly wish I would not have waited to engage this team for my heating and air needs. They are fantastic! From scheduling to the thoroughness of work by the friendly and professional technicians, they are hands down one of the best choices I’ve made for my service providers. Get their maintenance plans, you won’t regret it.

Brett A. · Google

Financing is available through our lending partners.

Synchrony · Wells Fargo · Foundation Finance · GoodLeap · Generac

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