Our Florence, SC service area
Locally owned, quality driven, family focused
Our Florence, SC service area covers the Pee Dee: Florence, Darlington, Hartsville, Timmonsville, Manning, Effingham and Sumter. Quality Service Company, LLC serves homes and businesses in each. HVAC, plumbing, electrical and generators. One company, one number.
Not sure your address is in range? Call (843) 920-2004 and ask.
Which towns do you serve?
We serve Florence, Darlington, Hartsville, Timmonsville, Manning, Effingham and Sumter. Here is something true of each.
- Florence: The median home in the city was built in 1983, and 46.7% were built before 1980. City water is about 60% groundwater wells and 40% Pee Dee River water.
- Darlington: The median home was built in 1967, and 68.7% were built before 1980.
- Hartsville: Duke Energy Progress supplies electric, and Dominion Energy supplies natural gas. The median home was built in 1978.
- Timmonsville: The median home was built in 1975, and 32.2% of homes are mobile homes. Town water has come from the City of Florence since 2013.
- Manning: Founded in 1855 as the courthouse town of the new Clarendon District. It sits at US 301 and US 521, just east of I-95.
- Effingham: An unincorporated community at US 52, US 301 and SC 327, on the north bank of the Lynches River. There are no town utilities.
Home-age figures come from the U.S. Census American Community Survey, 2020–2024 5-year. Water figures come from the City of Florence 2024 water quality report.
Is it the same company in every town?
Yes. Every town on this list is served by the same company and the same phone number.
Chris McDonald founded Quality Service Company in 2003. Chuck Polk joined as partner in 2011.
We’re independently owned by Chris and Chuck: not a franchise, not private equity. We have 40+ technicians, and our people live where we work.
Who do I call when the power goes out?
Your electric provider is on your bill. If you are not sure, ask us.
Florence County is served by Duke Energy Progress and by local co-ops, MPD Electric Cooperative and Santee Electric Cooperative, depending on the address.
Call (843) 920-2004 or book online.