Emergency plumbers in Florence, SC

Burst pipe, no water or sewage backing up? Call (843) 920-2004. 24/7 dispatch.

Serving the Pee Dee since 2003

SC #M112570

BBB Accredited

Authorized Ruud and Trane dealer

Generac and Cummins generators

Need an emergency plumber in Florence, SC? Quality Service Company, LLC handles plumbing emergencies in Florence and the Pee Dee region. We have 24/7 dispatch. Call (843) 920-2004.

Some plumbing problems can wait until morning. These can’t. While you wait, shut off the water at the main valve if you can.

What counts as a plumbing emergency?

Burst pipes, sewage backups, no water and leaking water heaters are plumbing emergencies. Call right away if:

  • A pipe has burst, or water is pouring from somewhere it shouldn’t
  • Sewage is backing up into tubs, showers or toilets
  • You have no water at all
  • The water heater is leaking from the tank
  • You smell gas near a gas water heater. Leave the house, call your gas company, then call us.

What should I do while I wait for the plumber?

  1. Turn off the main water valve.
  2. Open a faucet at the lowest point in the house to relieve pressure.
  3. Move anything you can out of the water.
  4. Don’t run any water if sewage is backing up.

What happens when the plumber gets there?

Your plumber will find what’s causing the problem. Then they’ll explain why it happened, in plain words.

Your plumber will quote any repair before starting and walk you through your options.

Can pipes really freeze in Florence?

Yes, pipes freeze in Florence. In a normal year, Florence Regional Airport records about 40 nights at 32 degrees or colder.

In December 2022, lows reached 15 degrees on Christmas Eve and 14 on December 26. On Christmas Day, a water main broke. Leaks in homes, businesses and sprinkler systems added to it. The City of Florence lost at least 20 million gallons of water. Residents were told to drip faucets.

Winter 2025–26 brought seven nights at 20 degrees or colder, including 8 degrees on February 2, 2026. If a pipe bursts, shut off the main and call (843) 920-2004.

What should I check after a storm or flood?

After flooding, call before you use a water heater or drain that sat in water.

During Debby in August 2024, river flooding forced the City of Florence to shut its water plant. Low pressure and a boil advisory followed across the system.

For flood-prone homes, SC Emergency Management suggests raising the water heater. It also suggests sewer check valves. Storm and outage prep

We also handle…

HVAC

Heating and cooling repair, replacement and maintenance.

Electrical

Panel and service upgrades, and circuit repairs.

Generators

Generator installation, repair and maintenance.

What neighbors say

4.9 out of 5 from 1,139 Google reviews

★★★★★

Had a plumbing issue related to water heater. Brooks came out and replaced the water heater and updated the plumbing to the water heater. Issue occurred on a holiday weekend and was resolved the same day. Excellent service. Highly recommend.

Adam G. · Google

★★★★★

Exceptionally knowledgeable and skilled, this was for annual plumbing inspection.

Charles C. · Google

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    HVAC, plumbing, electrical and generators. One company, one number. We serve Florence, Darlington, Hartsville, Manning, Timmonsville, Effingham and Sumter.

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