Commercial generators in Florence, SC
Protecting your facility. Reducing downtime. Extending equipment life.
Quality Service Company, LLC installs, maintains and repairs commercial generators in Florence, SC and across the Pee Dee region.
A standby generator starts on its own when utility power fails and carries the loads it was sized for: refrigeration, controls and lighting.
Without one, a restaurant risks its inventory, a clinic risks its appointments, and an office risks a lost day.
As an authorized Generac and Cummins dealer, we manage each project from load analysis through installation and ongoing service.
Why do Pee Dee facilities plan for long outages?
Winter storms and hurricanes have cut power across Florence County and the surrounding counties more than once.
- January 26, 2004: an ice storm left Florence County without power countywide, according to the National Weather Service in Wilmington.
- February 2014: Winter Storm Pax cut power to about 144,000 co-op members, most of them in the Midlands and Pee Dee. Most service returned in about eight days.
- September 2018: Hurricane Florence outages in South Carolina were concentrated in Dillon, Horry and Marion counties.
- December 23, 2022: more than 75,000 South Carolina customers were without power during an Arctic outbreak.
Between 1950 and 2020, Florence County recorded 276 wind events and 35 tornadoes, per the SC State Climatology Office.
Which Pee Dee industries rely on steady power?
SC Department of Employment and Workforce projections for 2022 to 2032 name health care the largest Pee Dee sector, at 20,777 jobs.
Manufacturing follows at 20,564 jobs, and warehousing is projected to grow fastest, at 42.9%.
Hospitals, plants and distribution centers depend on cooling, refrigeration and controls that stop when utility power stops.
What does a commercial generator project include?
- Load analysis and sizing, based on the equipment that must stay running during an outage
- Generac and Cummins standby generators, supplied as an authorized dealer
- Installation, including the transfer switch and the fuel connection
- Annual maintenance and load testing
- Repair for existing standby units
If the site floods, NEMA advises replacing water-damaged molded-case breakers, fuses, AFCI and GFCI devices, surge devices and wiring devices.
Natural gas or propane: which fuel fits your site?
A site on a natural gas main runs its generator from that line; a site without one uses a propane tank.
Dominion Energy South Carolina supplies natural gas in Florence County.
For sites without a gas main, propane is widely available across the rural Pee Dee from regional suppliers.
A propane tank is set and filled by the propane supplier, and it is a separate cost from the generator.
The site visit reviews which fuel reaches your property and the size of the existing gas service.
What codes and permits apply to a standby generator?
As of 2026, South Carolina enforces the 2020 National Electrical Code and the 2021 Fuel Gas Code, both with state modifications.
Generac states that backfeeding power without a transfer switch can electrocute utility workers and violates the National Electrical Code.
The City of Florence building trades permit application covers electrical, plumbing, mechanical and gas work, with a dedicated line for generators under electrical.
Florence County Building Inspection requires a permit to alter or repair a building.
Where should a commercial generator sit?
The City of Florence notes that flat terrain puts many areas at flood risk, so placement starts with the site’s flood zone.
FEMA flood maps at msc.fema.gov show the mapped flood zone for a given address.
SC Emergency Management advises elevating the electrical panel, furnace and water heater where flooding is a risk.
Who is Quality Service Company?
Quality Service Company has served Florence and the Pee Dee region since 2003, when Chris McDonald founded the company.
Chuck Polk joined as partner in 2011, and the company remains independently owned by Chris and Chuck. It is not a franchise and is not owned by private equity.
We employ 40+ technicians. HVAC, plumbing, electrical and generators. One company, one number.
We serve Florence, Darlington, Hartsville, Manning, Timmonsville, Effingham and Sumter.
