Plumbers in Florence, SC
Leaks, clogs, water heaters and sewer lines. Your plumber finds the cause and tells you why.
Serving the Pee Dee since 2003
SC #M112570
BBB Accredited
Authorized Ruud and Trane dealer
Generac and Cummins generators
Quality Service Company, LLC has plumbers in Florence, SC and across the Pee Dee region. We fix leaks, clear clogs, and repair or replace water heaters and sewer lines.
A water heater can quit on a Sunday morning. A drain that’s been slow for a month can finally stop. Your plumber will find the cause, tell you why it happened, and explain your options.
Your plumber will quote any repair before starting.
What plumbing problems can you fix?
- Water heaters — Tank and tankless, repair and replacement.
- Water treatment — Halo systems and softeners for hard, rusty or bad-tasting water.
- Emergency plumbingBurst pipes, no water, sewage backing up. We have 24/7 dispatch.
- Leak detection and repairIncluding slab leaks. Your plumber finds the source before anything is cut open.
- Drain cleaningKitchen, bathroom and main-line clogs cleared, not just pushed down the line.
- Sewer servicesCamera inspection, repair and replacement.
- Backflow prevention and testingAnnual testing for homes and businesses.
- Plumbing maintenanceAn annual inspection that finds small problems early.
Why call Quality Service Company for plumbing?
Locally owned, quality driven, family focused
Chris McDonald founded Quality Service Company in 2003. Chuck Polk joined as partner in 2011. Chris and Chuck own it independently. It’s not a franchise and not private equity.
Our people live where we work, in Florence and the Pee Dee region. We have 40+ technicians.
We’re an authorized Rheem dealer for plumbing. Having no hot water with a newborn in the house is hard on the whole family.
HVAC, plumbing, electrical and generators. One company, one number.
Common plumbing questions
Is a small leak worth a service call?
Yes, a small leak is worth a service call. A slow drip under a sink or behind a wall can lead to water damage and mold. Your plumber will find where the water comes from and quote the repair first.
Why does my drain keep clogging?
A drain that keeps clogging usually has grease, hair, wipes or tree roots in the line. A camera inspection shows which one it is. That way your plumber fixes the cause, not just the clog. If tree roots are in the line, the camera shows where.
How do I know my water heater is going?
A water heater is usually on its way out if you see one of these:
- Age over 10 to 12 years
- Rust-colored hot water
- Popping or rumbling from the tank
- Running out of hot water sooner than before
If you notice one, your plumber can check the heater and tell you whether repair or replacement makes more sense.
What should Florence homeowners know about their plumbing?
The median home in the City of Florence was built in 1983, and 46.7% were built before 1980. If your home is from that era, have the water lines and drains checked before choosing a repair.
These are the everyday calls:
- Toilets
- Drains
- Water piping
- Faucets
- Water heaters
Your plumber explains the repair and replacement options for each.
City of Florence water comes from the McQueen Branch Aquifer and the Pee Dee River. The city’s 2024 water quality report puts it at about 60% groundwater wells and 40% river water. Ask your plumber what treatment, if any, fits your water.
In the December 2022 freeze, the City of Florence lost at least 20 million gallons of water. A main broke on Christmas Day, and homes, businesses and sprinkler systems leaked. Residents were told to drip faucets and close vents.
A Moen Flo shutoff closes your main if it detects a leak. System enhancements
During Debby in August 2024, the City of Florence shut its water plant because of river flooding. After flooding, call before using a water heater or drain that sat in water. Storm and outage prep
SC Emergency Management lists sewer check valves for flood-prone homes. Ask your plumber whether one fits yours.
In the City of Florence, a water heater replacement falls under a plumbing permit.
