A Generac standby generator sits beside a brick house.

Standby generator maintenance in Florence, SC

A yearly check of oil, battery, fuel and transfer switch before the next outage.

Serving the Pee Dee since 2003

SC #M112570

BBB Accredited

Authorized Ruud and Trane dealer

Generac and Cummins generators

Quality Service Company, LLC does standby generator maintenance in Florence, SC and across the Pee Dee. Once a year, your tech checks the oil, battery, fuel system and transfer switch. A load test then shows whether it can carry the house in an outage.

A standby generator sits idle most of the year, which is exactly why it needs attention. Oil ages, batteries lose charge, and small problems stay hidden until the night you need it.

We are an authorized Generac and Cummins dealer.

What’s included in a generator maintenance visit?

  • Oil and filter change
  • Air filter and spark plug inspection or replacement
  • Battery test and terminal cleaning
  • Fuel system check
  • Transfer switch test
  • Full load test
  • Firmware and controller check
  • Written report

If your tech finds a problem, they’ll tell you what’s wrong and why. Your tech will quote anything beyond this list before work starts.

How often does a standby generator need service?

Once a year, ideally before storm season.

Why keep a generator ready in the Pee Dee?

Pee Dee outages have come with winter ice, hard freezes and fall hurricanes. These four are on the record.

  • January 2004 ice storm. The National Weather Service reported power out countywide in Florence County.
  • Winter Storm Pax, February 2014. About 144,000 co-op members lost power, most in the Midlands and Pee Dee. Most were restored in about eight days.
  • Hurricane Florence, September 2018. Power outages were concentrated in Dillon, Horry and Marion counties. The Pee Dee River near Florence crested at 61.01 feet on September 21.
  • December 2022 freeze. More than 75,000 South Carolina customers lost power on December 23. In Florence, a water main broke on Christmas Day. With leaks in homes and businesses, the city lost at least 20 million gallons.

Schedule a visit before storm season to check fuel, oil, battery and transfer switch. Storm and outage prep

How do you run a generator safely during an outage?

Run a generator outdoors, off your house wiring, and check it after a flood. These steps come from the CDC, FEMA, Generac and NEMA.

  • Run a generator outdoors only, more than 20 feet from windows, doors and vents.
  • Never run one in your home or garage.
  • Keep battery-powered carbon monoxide alarms in the house.
  • Never connect a generator directly to your home’s wiring. Generac says backfeeding without a transfer switch can electrocute utility workers. It also violates the National Electrical Code.
  • After a flood, NEMA says to replace water-damaged molded-case breakers and fuses. The same goes for GFCI, AFCI, surge and wiring devices. If water reached your generator or transfer switch, have it checked before you use it.

We also handle…

HVAC

Heating and cooling repair, replacement and maintenance.

Plumbing

Leaks, drains, sewer lines and water heaters.

Electrical

Panel and service upgrades, and circuit repairs.

What neighbors say

4.9 out of 5 from 1,139 Google reviews

★★★★★

Very pleased with the electrical services from Quality Service Company. Recently had several projects completed (whole house generator, kitchen lights, ceiling fans and outside lights). Thanks to Brooks and Wade for getting the job done. Highly recommended!

Susan J. · Google

★★★★★

I had a Generac put in at my home. They did a great job and cleaned up behind themselves real well. I feel better now knowing that I have something to keep me going if the electricity goes off. His workers was real professional and answered any questions I had. Thanks for taking care of me. Thanks for taking care of me. Quality Service Company

Jean S. · Google

Financing is available through our lending partners.

Synchrony · Wells Fargo · Foundation Finance · GoodLeap · Generac

Tell us what's going on

Fill this out and a real person from our Florence office will call you back during business hours. If you need help right now, call (843) 920-2004.






    Are you a current QSC customer?





    HVAC, plumbing, electrical and generators. One company, one number.

    Book generator service online or call (843) 920-2004.

    Chat with us