Commercial plumbing in Florence, SC

Water heaters, backflow, drains, sewer and fixtures for businesses and institutions.

Quality Service Company, LLC provides commercial plumbing in Florence, SC and the Pee Dee region for businesses and institutions. We repair and replace water heaters, test backflow preventers, and clean, inspect and repair drains and sewer lines.

A failed water heater can close a kitchen, and a blocked drain can close a restroom. We handle emergency repairs through 24/7 dispatch, along with the scheduled work that helps prevent them.

What commercial plumbing work do we handle?

  • Commercial water heater repair and replacement
  • Annual backflow testing
  • Drain and sewer cleaning, camera inspection and repair
  • Fixture repair and replacement
  • Grease trap and interceptor service
  • Leak detection and repair

How does Pee Dee weather affect commercial plumbing?

Freezing weather and river flooding have both disrupted water service and building plumbing in Florence. Florence Regional Airport averages 40 nights a year at 32 degrees or lower, based on NOAA 1991–2020 normals. Winter 2025–26 brought seven nights at 20 degrees or lower, including 8 degrees on February 2, 2026.

During the December 2022 freeze, the City of Florence lost at least 20 million gallons of water. The losses came from a Christmas Day water main break and from leaks in homes, businesses and sprinkler systems.

During Debby in August 2024, river flooding forced the City of Florence to shut down its water plant. System-wide low water pressure and a boil advisory followed, according to the National Weather Service.

For flood-prone properties, South Carolina Emergency Management Division guidance includes sewer check valves and elevated water heaters. Leak detection and sewer camera inspection show the condition of a building’s lines before the next freeze or storm.

Which plumbing code applies in Florence, SC?

South Carolina currently enforces the 2021 South Carolina Plumbing Code, part of the 2021 I-codes with state modifications. The state adopted these codes on October 6, 2021, and local implementation began January 1, 2023.

The City of Florence trade permit application includes a plumbing permit, and that permit includes water heaters. Florence County requires a permit to alter or repair a building.

Who is Quality Service Company?

Chris McDonald founded Quality Service Company in 2003, and Chuck Polk joined as a partner in 2011. The company is independently owned by Chris and Chuck, not a franchise and not private equity.

We employ 40+ technicians, and our people live where we work. HVAC, plumbing, electrical and generators. One company, one number.

What neighbors say

4.9 out of 5 from 1,139 Google reviews

★★★★★

Devon swatted a homerun today. Fast, efficient, and knowledgeable. He's a remarkable customer service representative, a talented HVAC installer and a pleasure to do business with. Hey QSC! Better take real good care of this guy.

Warren H. · Google

★★★★★

We had a problem with our HVAC unit and Clyde got a Technician here before the end of the day. Thanks for the prompt service! Mike M., Business Manager

Michael M. · Google

★★★★★

This company is very diligent in finding any problems with your heat/air. Very polite service people and always on time. Office staff is also very nice

Ruth S. · Google

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