Commercial service agreements in Florence, SC
Protecting your facility. Reducing downtime. Extending equipment life.
Quality Service Company, LLC offers commercial service agreements to businesses in Florence, SC and across the Pee Dee region. An agreement puts the maintenance of your HVAC, plumbing and electrical systems on a set schedule with one company.
Quality Service Company has served Florence and the Pee Dee since 2003. It is independently owned by Chris McDonald and Chuck Polk, with 40+ technicians who live where they work. We hold SC Mechanical Contractor Lic # M112570.
What does an agreement include?
Each agreement is written for the equipment at your site. The proposal states:
- The terms for scheduling, repair labor, visit records and your point of contact: [agreement terms: priority scheduling, repair labor rate, visit report, point of contact — needs approval].
- Coverage, which can include HVAC, plumbing and electrical systems.
Local conditions your equipment runs in
State projections for 2022 to 2032 rank health care as the largest Pee Dee job sector, with manufacturing close behind. The same projections show warehousing as the fastest-growing sector, at 42.9%.
Clinics, plants and warehouses in the Pee Dee run their equipment through these conditions, which is where a maintenance schedule starts:
- Heat: Florence Regional Airport averages 70.2 days a year at 90°F or higher. Of those days, 55.1 fall from June through August (NOAA 1991–2020 normals).
- Balanced loads: the same station records 2,257 cooling degree days and 2,334 heating degree days in a normal year.
- Cold: the station averages 40 nights a year at 32°F or lower.
- Freeze: in December 2022, the City of Florence lost at least 20 million gallons of water. The losses followed a Christmas Day main break and leaks in homes, businesses and sprinkler systems.
- Water supply: in August 2024, river flooding during Debby led the City of Florence to shut its water plant. System-wide low pressure and a boil advisory followed.
- Power: during the January 26, 2004 ice storm, the National Weather Service reported power out countywide in Florence County.
For backup power, ask about standby generators during your site visit.
Which building codes apply in South Carolina?
These South Carolina codes are in force now for building and equipment work:
- Building, Residential, Fire, Plumbing, Mechanical and Fuel Gas: the 2021 SC codes, which are the 2021 International Codes with SC modifications.
- Electrical: the 2020 National Electrical Code with SC modifications.
- Energy: the 2009 International Energy Conservation Code.
The SC Building Codes Council has given notice to adopt the 2024 International Codes and the 2023 National Electrical Code. Local enforcement stays on the 2021 codes and the 2020 National Electrical Code until the new editions take effect.
How is an agreement priced?
The agreement price depends on the equipment installed at each site and the number of visits it needs. After a site visit, you receive a written proposal that states the agreement price before anything is signed.
Common questions about agreements
Can one agreement cover multiple locations?
Each location gets its own site visit to record the equipment installed there. Quality Service Company serves facilities in Florence, Darlington, Hartsville, Manning, Timmonsville, Effingham and Sumter.
What if equipment needs replacement?
Quality Service Company quotes any replacement before work starts, so you can budget for it. We are an authorized dealer for Ruud and Trane HVAC equipment, Rheem plumbing equipment, and Generac and Cummins generators.
Can I start with one trade?
Your proposal lists which systems the agreement covers and which it does not, before anything is signed. Quality Service Company works in HVAC, plumbing, electrical and generators. Schedule a site visit to review each system at your facility.
