Meet the team behind the trucks
Owners, technicians, plumbers, electricians and the office team that keeps it all moving.
Meet the team at Quality Service Company, LLC: owners Chris McDonald and Chuck Polk, more than 40 technicians, and the office staff who book your visit. We’ve worked on HVAC, plumbing, electrical and generators in Florence and the Pee Dee since 2003.
Locally owned, quality driven, family focused
Who owns Quality Service Company?
Chris McDonald founded Quality Service Company in 2003. Chuck Polk joined him as a partner in 2011.
Chris and Chuck own the company themselves. We’re not a franchise, and we’re not owned by private equity.
Who comes out to your home?
More than 40 Quality Service Company technicians, plumbers and electricians cover Florence and the Pee Dee.
HVAC, plumbing, electrical and generators. One company, one number.
What brands does the team install?
We’re an authorized dealer for these brands:
- Ruud and Trane for HVAC
- Rheem for plumbing
- Generac and Cummins for generators
What will your tech do when they get there?
- Look at the system, then explain the problem the way you’d explain it to a neighbor.
- Walk you through your options.
- Give you the cost of each option before any work begins.
Where does our team work?
We serve Florence and the Pee Dee region, including these towns:
- Florence
- Darlington
- Hartsville
- Manning
- Timmonsville
- Effingham
- Sumter
Our people live where we work.
Who’s on the team?
Our technicians, plumbers and electricians do the work. Our office team books visits and keeps the trucks moving.
Need a hand at home?
Call (843) 920-2004 or book online.
