What our customers say
Real words from Google reviews, shared by the neighbors we serve.
Reviews from Google
4.9 out of 5 from 1,139 Google reviews
Heating and air
★★★★★
John is one of our technicians that comes out to service our heat pump, and he did a great job as usual!!! Highly recommended!!
Michael M. · Google
★★★★★
I honestly wish I would not have waited to engage this team for my heating and air needs. They are fantastic! From scheduling to the thoroughness of work by the friendly and professional technicians, they are hands down one of the best choices I’ve made for my service providers. Get their maintenance plans, you won’t regret it.
Brett A. · Google
★★★★★
Fantastic Job. Very honest and knowledgeable. Very friendly My air conditioner is running fantastic
Casey C. · Google
★★★★★
Hunter was a very respectful and well mannered young man and very educated on hvac repairs. He had me up and running in about 15 minutes.
Austin K. · Google
★★★★★
Hunter did a great job coming out and getting the hvac system back up and running. He was very professional and knowledgeable. Answered all my questions and was very clean and efficient. I highly recommend Quality for your hvac needs.
Joshua L. · Google
★★★★★
Hunter is a very knowledgeable technician. I feel confident that our unit has received the proper maintenance. Would strongly recommend him and Quality Service Company for any of your HVAC repair or service needs.
Angela H. · Google
★★★★★
I have used QSC for residential HVAC and plumbing, and they have been professional and personable every time. They arrive on time, work, cleanup after themselves, and then leave. Not really much more you can ask for.
Throop C. · Google
★★★★★
They are a good dependable company. HVAC, PLUMBING, ELECTRICAL they can do it all.
Walter B. · Google
★★★★★
Devon swatted a homerun today. Fast, efficient, and knowledgeable. He's a remarkable customer service representative, a talented HVAC installer and a pleasure to do business with. Hey QSC! Better take real good care of this guy.
Warren H. · Google
★★★★★
We had a problem with our HVAC unit and Clyde got a Technician here before the end of the day. Thanks for the prompt service! Mike M., Business Manager
Michael M. · Google
★★★★★
Service is always amazing. Shout out to Quinn for responding so quickly when I was worried about an issue last night. She was so helpful and was able to get our service scheduled ASAP. The technicians that came out were kind and efficient. Best AC company in Florence!
Elizabeth V. · Google
★★★★★
Awesome service from Brett who was on call this weekend. Very knowledgeable and professional. I hated sending someome into my 130 degree attic to diagnose the problem but Brett had zero issues with it. Highly recommend this company for any type of HVAC service. I'm fairly new to Florence and it's been a challenge finding qualified professional contractors.…
Joshua D. · Google
★★★★★
Tried to find a plumber in the Hartsville area at 1pm on Fri afternoon, not one available. Called Quality Service and they scheduled Clyde to come Sat morning. He called and was so pleasant came on time, made repair in less than 30 mins, was professional, knowledgeable, congenial, kind and a wonderful guy.…
Betsy F. · Google
★★★★★
Nelson came out today and did a wonderful job with servicing our AC Unit Over In Manning SC.
Ricky C. · Google
★★★★★
HVAC maintenance Briley was professional and capable. Thank you.
Mary R. · Google
★★★★★
We had Quality come out again. We’re able to come the same day and quickly diagnose and fix the issue with our AC. Thank you!
Laurie M. · Google
★★★★★
Despite a heavy demand for service they were able to send out a great technician within 24 hours. This is our fourth year as a customer and we have been very pleased with professional customer service area, technicians and management. I recommend them for HVAC problems, repairs and preventative maintenance services
Larry V. · Google
★★★★★
The technician was very knowledgeable of the air conditioner. He double checked things thoroughly.
Teresa D. · Google
Plumbing
★★★★★
Had a plumbing issue related to water heater. Brooks came out and replaced the water heater and updated the plumbing to the water heater. Issue occurred on a holiday weekend and was resolved the same day. Excellent service. Highly recommend.
Adam G. · Google
★★★★★
Exceptionally knowledgeable and skilled, this was for annual plumbing inspection.
Charles C. · Google
★★★★★
Josh and Harold undertook a pretty big task of replumbing my whole home, plus some extra surprises. Nobody could have any room to complain about their work ethic or workmanship. They worked hard for 5 days, long hours and they did a great job. They were polite and courteous and I couldn't be more pleased with the work done. Thank you.
Matthew H. · Google
★★★★★
Brooks Hunsucker did a wonderful job. Very polite and knowledgeable. We strongly recommend Quality Service and Brooks as your plumber.
Donald H. · Google
★★★★★
Clyde Padgett did a plumbing inspection for us today and was exceptional!! Thanks Clyde!!
Sonya V. · Google
★★★★★
Because of the recent extreme cold, I wasn't expecting a plumber until much later in the day. But Michael arrived very quickly to see why my water heater was no longer working. Turns out, I needed a new water heater. Michael and his partner were polite, knowledgeable, and seemed to work really well together. They got a new unit installed same day!
Suzanna L. · Google
★★★★★
Clyde was able to come out and repair our water heater on a Friday afternoon. I called around noon and he was done with the job by 330. Very responsive, and quality service from a friendly plumber!
Jerry G. · Google
★★★★★
I have used Quality Service Company on many plumbing repairs in many different buildings throughout Darlington County. They have always been fast, professional, and efficient in their work. Connie is always very polite and a pleasure to work with on scheduling jobs. Mike S, Mike B, and Harold always do a great job!
Jason F. · Google
Water heaters
★★★★★
Brooks Hunsucker with Quality Service Co. did a great job replacing my home’s broken water heater tank with a new tankless natural gas water heater. Brooks was professional, detailed, and got the job done as quickly as possible so as to minimize our time without hot water. Thank you, Brooks and Quality Service Co!
Catherine M. · Google
★★★★★
Very thankful for this company and the wonderful customer service they have. Their technician Joshua went above and beyond, he replaced my water heater and made sure we were good to go. 10/10 recommend!
Cassidy C. · Google
★★★★★
Clyde replaced my water heater today. He arrived when he said he would, did the work in the time he said it would take, and cleaned up what was a messing and awkward install. He's a great guy with a great sense of humor. I highly recommend Clyde and QSC and would welcome them in my home again without a second thought.
Barney R. · Google
Electrical
★★★★★
Great service from Brooks, Wade and Amber at Quality Service Company for some workshop electrical work.
Alan L. · Google
Service technicianWade G.★★★★★
Very pleased with the electrical services from Quality Service Company. Recently had several projects completed (whole house generator, kitchen lights, ceiling fans and outside lights). Thanks to Brooks and Wade for getting the job done. Highly recommended!
Susan J. · Google
★★★★★
Nelson is Great …added an electrical outlet for my garbage disposal quickly…I highly recommend your company…thank you Nelson
Chris O. · Google
★★★★★
I’m very impressed with Dustin’s electrical repairs at my house He was quick and knowledgeable
Darryl T. · Google
★★★★★
I had a Generac put in at my home. They did a great job and cleaned up behind themselves real well. I feel better now knowing that I have something to keep me going if the electricity goes off. His workers was real professional and answered any questions I had. Thanks for taking care of me. Thanks for taking care of me. Quality Service Company
Jean S. · Google
Generators
★★★★★
Addressed concerns with the generator. Thanks for getting it checked out and ready if we need it.
Dargan E. · Google
★★★★★
The entire crew of our generator install went above and beyond in being respectful and courteous to us, to our home and to the area of our landscape where the generator sits. We are very impressed with Quality Service Company and look forward a continued professional relationship with them in keeping our equipment running properly and safely.
Rogers F. · Google
★★★★★
Very pleased with yearly maintenance on Generac. Also quickly fixed a can light in kitchen ceiling and replaced a blub. Was above service call
Betty C. · Google
★★★★★
Easy to work with. Keep us informed. Follow up and review their work. Looking forward to enjoying our new Generac system.
Susan M. · Google
Commercial
★★★★★
This company is very diligent in finding any problems with your heat/air. Very polite service people and always on time. Office staff is also very nice
Ruth S. · Google
★★★★★
Great service from office and technicians. Jon and Hunter did a great job.
Alan L. · Google
★★★★★
He was nice, polite, detailed and knowledgeable of his job. Would definitely recommend anyone to you guys. I was satisfied and look to do more business in the future.
Corey M. · Google
★★★★★
We have used Quality service for a few years now. They never disappoint They’re always upfront and do a fantastic job. Hunter was great. I’ve never had any issues with this company. From booking a service call to the technicians that work there. Absolutely a great company to do business with.
Timothy T. · Google
Our local team
★★★★★
Dawson arrived on time, was very courteous and respectful. He explained the results of his service and was very professional. I'm giving him SIX stars out of five!
Jim J. · Google
★★★★★
Hunter came to the door every so often to give us an update. He answered every question we had.
Tammy F. · Google
★★★★★
Jonathan H came quickly, was friendly and professional and fixed the problem!
Kathleen O. · Google
★★★★★
Hunter did an excellent job. He was very polite and represented your company very well.
Jack R. · Google
★★★★★
Josh did a great job as usual. He is not only knowledgeable but also friendly and professional.
Rich S. · Google
★★★★★
Briley was great, punctual and diagnosed the problem and gave a solution to my needs. I would definitely use him again.
Christopher T. · Google
★★★★★
Briley was very polite and efficient. I highly recommend Quality Air
Suzanne R. · Google
★★★★★
Excellent "Quality" work. Called on the weekend with no water. Got water back flowing in no time highly recommended. Thanks Guys!
Todd B. · Google
★★★★★
Great service from Jon as usual at Quality Service Company! I feel like we get a lot of value from their service contract with the routine maintenance. And Jon always goes the extra mile to make sure everything is working as it should.
Alan L. · Google
★★★★★
Wonderful service and Hunter was solid and amazing explaining everything he did in his repair!! I would highly recommend this young man.
Patrick P. · Google
★★★★★
Quality installed a brand new package unit in my mobile home, converting it from a split unit at my request. They did an absolutely amazing job very professional, experienced and clean. I've used them many times over the years and have never had a bad technician. I highly recommend them
John B. · Google
★★★★★
I liked the way he called and said he was on the way. Got a text with his picture and qualifications. That was great. Had to cancel before he arrived because landlord finally had his person show up. He was very nice when i called him back to cancel my appointment. Hopefully next time i will get to meet him. Thank u!
Connie F. · Google
★★★★★
Very professional. Completed work in a timely manner, treated me with courtesy.
Richard S. · Google
★★★★★
Wonderful service and Josh and his team worked around every barrier and did a great job with everything!
Patrick P. · Google
★★★★★
We always have great service from Quality Service Company. Dawson’s service was no exception! He explained things to us in a way that was easy to understand. Thanks, QSC!!
Libby H. · Google
★★★★★
Briley arrived on time, was very personable, found the problem quickly, and corrected it.
Julie F. · Google
★★★★★
Couldn’t have been more pleased. Hunter was punctual, professional, knowledgeable and polite!!!has a very good diagnostic ability.
Ann P. · Google
★★★★★
Michael Biseman provided me with excellent customer service. He was very personable and helped me with my concerns! I would definitely use him again! He installed a hot and cold water spigot so I can wash my Lab during the winter months !
Avis W. · Google
Call (843) 920-2004 or Book Online.