Heat pump installation and service in Florence, SC
One system that cools through Florence summers and heats through the cold nights.
Serving the Pee Dee since 2003
SC #M112570
BBB Accredited
Authorized Ruud and Trane dealer
Generac and Cummins generators
Quality Service Company, LLC installs, repairs and maintains heat pumps in Florence, SC and across the Pee Dee. A heat pump is one system that cools your home in summer and heats it in winter.
It moves heat instead of making it. In summer it pulls heat out of the house. In winter it pulls heat in from the outside air.
That suits Florence. A normal year here needs about as much heating as cooling, so one system covers both.
Is a heat pump right for your house?
A heat pump is worth a look if:
- You heat with electricity today.
- You’re replacing both your heating and your cooling.
- You want one system to maintain instead of two.
- You have natural gas and want a dual-fuel system, with a gas furnace as backup.
Census data show 46.7% of homes in the City of Florence were built before 1980. In an older home, your tech checks the electrical panel and ducts before giving you a price.
What heat pump work do we do?
- Sizing. Your tech sizes the heat pump to your house, not to the old unit.
- Installation. New and replacement standard and variable-speed heat pumps.
- Dual-fuel systems. A heat pump paired with a gas furnace.
- Repair. Your tech traces the fault, explains it in plain terms, and quotes the fix before the repair starts.
- Maintenance. Routine service for the heat pump you already have.
We’re an authorized Ruud and Trane dealer. Our SC Mechanical Contractor license number is M112570. Dispatch runs 24/7.
Your tech gives you the repair price before any work starts.
Heat pump questions we hear
Do heat pumps work when it’s freezing?
Yes, heat pumps keep heating on freezing nights, and backup heat covers the coldest ones. Florence averages about 40 nights a year at 32 degrees or lower. Winter 2025–26 brought seven nights at 20 or lower and 8 degrees on February 2, 2026. Your tech will plan backup heat for nights like that.
Why does my heat pump blow cool-feeling air in winter?
Heat pump air is warm, not hot, so it can feel cooler than furnace air even while it heats the house. That is normal. If the house is not reaching the temperature you set, something else is going on. Your tech will find out why and explain the options before any work starts.
How do Florence summers and winters affect a heat pump?
In a normal Florence year, NOAA counts 2,257 cooling degree days and 2,334 heating degree days. Heating and cooling needs here are about equal.
Summer is long. A normal July has an average high of 92 degrees and an average low of 72. Cooling runs hard from May through September.
Heating runs from November through March. About 3 nights a year drop to 20 degrees or lower. In December 2022, Florence saw a low of 15 on December 24 and 14 on December 26. A heat pump with backup heat covers nights like those.
If Duke Energy Progress is your electric company, it offers rebates on qualifying heat pumps. Amounts vary, so your tech will check which ones your equipment qualifies for.
