HVAC service in Florence, SC
Repair, replacement and maintenance for the system that heats and cools your home.
Serving the Pee Dee since 2003
SC #M112570
BBB Accredited
Authorized Ruud and Trane dealer
Generac and Cummins generators
Quality Service Company, LLC handles HVAC repair, replacement and maintenance for homes in Florence, SC and across the Pee Dee region. We’re an authorized dealer for Ruud and Trane, with 24/7 dispatch.
A normal Florence July runs a high of 92 and a low of 72. Cooling runs hard here from May through September.
What heating and air services do you offer?
- AC repair and emergency repairsNot cooling, short-cycling, ice on the lines, a noise you haven’t heard before. Your tech finds the cause, tells you why and gives you options.
- AC installation and replacementA system sized for your house, not just matched to the old unit, with options to compare.
- Heating installation and replacementFurnaces, heat pumps and gas packs.
- Heat pumpsHeating and cooling in one system, with backup heat for the coldest nights.
- Ductless mini-splitsComfort for additions, garages, sunrooms and older homes without ductwork.
- HVAC maintenanceSeasonal tune-ups. Your tech checks the system and tells you what they find.
- System enhancementsSmart thermostats, zoning, filtration and humidity control.
Why call Quality Service Company for heating and air?
Locally owned, quality driven, family focused
- Locally owned since 2003. Chris McDonald founded the company, and Chuck Polk joined as partner in 2011. Not a franchise, not private equity.
- 40+ technicians, and our people live where we work.
- Authorized dealer for Ruud and Trane heating and cooling equipment.
- 24/7 dispatch for heating and air.
- Every installation comes with a one-year labor warranty, with extended 10-year labor coverage available.
- SC Mechanical Contractor Lic # M112570.
Common questions about heating and air
Should I repair or replace?
Whether to repair or replace depends on your system’s age, its condition and what the repair would cost. Your tech quotes the repair and, if replacement makes more sense, says so and shows you options. You decide.
How long does a replacement take?
How long a replacement takes depends on your house and the system you choose. Florence County requires a permit to alter or repair a building, and the City of Florence trade permit form includes mechanical and gas permits.
How hard does Florence weather work your system?
Florence sees about 70 days a year at 90 degrees or higher. Florence Regional Airport hit 100 degrees on July 5 and July 8, 2026.
Heating and cooling needs here are about the same size in a normal year. That’s why one heat pump fits many Florence homes.
Winters are short but real. About 40 nights a year drop to freezing, and in December 2022 Florence saw lows of 14 and 15 degrees. A heat pump needs backup heat for nights like those.
Tree pollen from pine, oak and birch runs high to very high across South Carolina in late March, and weed pollen peaks from late summer into early fall. Humidity is the other half. Damp air feeds mold. We can check your filter and your air. Indoor air quality
